FAQ’s
About Moreflavour & Products
What products does Moreflavour distribute?
Moreflavour is a wholesale distributor of specialty coffee products, curated for coffee enthusiasts, cafe owners and outdoor-lovers. Our main product categories include:
Coffee Makers: AeroPress, Espresso Coffee Makers (like The Meraki Espresso Machine), Nespresso-compatible machines, Plungers (French Press), and Pour Over equipment; as well as travel-friendly coffee makers like Wacaco’s Minipresso and Pixapresso.
Coffee Grinders: Manual/Hand Grinders (like Timemore Chestnut C2S), Electric Grinders (see Baratza and Timemore), Battery-Operated Burr Grinders, and Espresso Grinders.
Accessories: Travel Mugs, Cups, Glasses, Filters, Coffee Scales, and Temperature-Controlled Kettles (Electric, Pour-over).
Which coffee brands do you represent and distribute?
Where is Moreflavour located?
The MoreFlavour Company distributes coffee products in Southern Africa (ZA) and has been operating since 2012. Our offices are in Cape Town. You can contact our support team for further operational information.
Do you have a clearance sale or promotions?
Yes, we often run a Clearance Sale offering up to 50% off on selected coffee makers, grinders, and accessories. We recommend checking the Clearance Store section on our website for current deals.
Orders and Services
Do you offer wholesale or B2B services?
Yes. We are wholesale distributors and provide several B2B services:
- Wholesale Orders: You can apply for wholesale orders for an account to become a reseller of our products.
- Corporate & Promotional Gifting: We offer bulk pricing on high-quality coffee makers and accessories, giving you the best value on gifts for clients and employees.
- Hotels & Hospitality Solutions: We provide premium coffee capsule solutions for hotels, restaurants, and similar establishments. Our hospitality coffee solutions are trusted by top coffee brands and used in thousands of hotel and hospitality rooms across Southern Africa.
How do I sign up for a Wholesale account?
You can use the “Apply for Account” or “Wholesale Sign up” links on our website to begin the registration process.
Shipping & Returns Policy
What is your shipping policy and delivery time?
As a specialist distributor in South Africa, we aim to process and ship orders efficiently. For specific details on shipping rates, free shipping thresholds, and estimated delivery times to your region, please consult our official Terms & Conditions page.
What is your return and exchange policy?
A: For details regarding product returns, exchanges, or warranty claims (including DOA or defective products), please refer to our official Terms & Conditions page or contact our support team directly.
Contact Information
How can I contact the Moreflavour team?
You can reach us via:
Email: support@moreflavour.co.za
Telephone: +27 (0) 21 823 7764 (South African number)
You can also use the contact form on our website for general inquiries, wholesale bulk orders, or corporate gifting quotes.